CISG-PCMG21

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Booking Closed

Primary Sponsor

Date

24 November 2021

25 November 2021

26 November 2021

Book Before

26 November 2021

Online event: 10:00 – 12:25 Wednesday 24th, 13:30 – 16:45 Thursday 25th, 10:00 – 12:50 Friday 26th

MS Teams

About the Event

CISG-PCMG21: No going back -Transitioning to a Hybrid Workplace

For the last year, we as a sector have hoped for a return to a normal workplace, and this is true of staff across academic and professional services. Our student body has had a very mixed experience in consuming our teaching and research services, but Institutions have delivered on their commitments. However, there have been a lot of positive changes for staff and students since March 2020 and several significant service enhancements are now accepted as the norm.

In practice, service delivery, collaboration, and engagement in Higher and Further Education has changed and we are now transitioning to a new hybrid workplace, where distributed and external digital technologies and new processes and practices are being embedded. For most of our Institutions there will be no return to how we worked and delivered services prior to March 2020.

Many in the sector are trying to implement an operational model that will work for them as they make sense of the recent changes and take on new teaching and research delivery models, changed physical campuses, expanded services and service landscapes, and staff requirements for flexibility and enhanced key skills, all to satisfy a fast-paced migration to an ever-growing digital environment. Institutions must achieve financial balance while supporting quality and following a continuous service improvement agenda and technology is firmly at the centre of this endeavour.

As our workplace has changed and our delivery methods evolve, we have also seen a huge growth in cyber-attacks within the sector, and as we move our workplace online, enhanced security, user education and vigilance are critical

In the conference this year we hope to explore the impact of these changes on:

  • Staff agility and the adoption of innovative technologies and skills.
  • New working models for staff and remote and flexible working.
  • What the implications are of extending our boundaries
  • Security, what are the implications of extending our boundaries?
  • Services and the growth of online and cloud.
  • Students and their overall experience and changing educational delivery models.
  • Development models - Is using web services, APIs, the cloud, and a DevOps model now the norm?
  • Programmes of work - how has the emphasis and priorities changed?
  • Financial concerns and the impact of changing student numbers and engagement profiles.

Our online conference this year will have a mix of traditional presentations and updates from the sector, and we hope to give you an opportunity to engage with our suppliers and explore with them how they can bring innovation and support us.

We hope you can join us.

Speakers

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Dr Ben Calvert

Vice Chancellor

University of South Wales

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James Stagg

User Experience Designer

Cardiff University

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Adam Wiltshire

Senior Software Developer

Cardiff University

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Ian Robotham

Assistant Director (Applications Management)

University of Aberdeen

Event Schedule

Day One: Wednesday

10:00

Welcome

Sally Jorjani, PMO Manager, University of Stirling and Chair of ucisa-PCMG
and James Smith, Director of IT, Birkbeck University of London and Chair of ucisa-CISG
10:05

‘There is nothing so stable as change’: learning in and from the COVID pandemic

Ben Calvert, Vice Chancellor, University of South Wales
10:35

API First Integration Design. Delivering high profile products and services at speed

James Stagg, UX Designer and Adam Wiltshire, Cardiff University
10:55

Having your cake and eating it! - Learn how the University of Aberdeen plan to reduce cost, improve productivity, and improve student/staff UX through streamlined enterprise architecture

Ian Robotham, Assistant Director (Applications Management), University of Aberdeen and Peter Elger, Chief Architect, Infuse
11:25

Money’s too tight to mention? Prioritising the portfolio in challenging times

Ian Wild, Director of Programme and Project Delivery, IT Services, University of Oxford
11:45
12:15

Wrap up of Day 1

12:25

Close

Day Two: Thursday

13:30

“No Going Back” – What does this actually mean and what must we consider to achieve successful outcomes?

John Cartwright, Former Director of Computing Services, University of Liverpool
14:20

Migrating a legacy finance system to the cloud

Geoff Houlton, Head of Information Systems, University of Cumbria
15:30

The Future of Work Reinvented

Alexia Cambon, Research Director, Gartner
16:20

UCISA – a reflection of its membership

Deborah Green, CEO, UCISA
16:35

Wrap up of Day 2

16:45

Close

Day Three: Friday

10:00

Chalk and talk for two hundred years: Chip and flip in two hundred days

Diane Houston, Pro VC Education, Birkbeck, University of London
11:10

Transformation - Design from the Outside to In

Ian Anderson, Enterprise Architect, Ellucian 
11:30
12:00

The Art & Science of WOW

Alex Hunter, Motivational Speaker
12:40

Wrap up of the Conference

12:50

Close

Other Sponsors